Beginning March 31, all local calls in the current 919 area code must be placed using the 10-digit telephone number. The 10 digits consist of the area code plus the 7-digit phone number. If a customer attempts to complete a local call using just seven numbers, an automated message will remind the caller 10 digits must be used.

 

The Utilities Commissions cautions that those with automatic dialing equipment, including alarm or security systems, abbreviated dialing, or a PBX system, should update their systems and notify anyone impacted.

 

Customers in the 252, 336, and 910 area codes with 7-digit Extended Area Service (EAS) local calling to the current 919 area code will need to dial 10 digits beginning March 31.  

 

Dialing three-digit numbers such as 211, 311, 411, 511, 611, 711, 811, and 911 will not be impacted by the new 10-digit dialing requirement.   

 

Customers seeking new telephone numbers in the current 919 area code may be assigned the new 984 area code as early as April 30.